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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sommer Williams

September 4, 2025

5  out of  5
rating by Sommer Williams
"Eduardo was so nice and extremely helpful. He saved us so much on our insurance. I’m beyond grateful… he made my day."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Erika Gonzalez

September 4, 2025

5  out of  5
rating by Erika Gonzalez
"Por lo general es un dolor de cabeza el hacer un estudio de mercado cuando tienes que eleguir o cambiar de aseguradora, primero porque son muchos requisitos que tienes que llenar y muchas veces no tenemos el tiempo ni la paciencia para hacer el proceso, por lo que terminamos con la primera opcion causandonos frustración al momento de pagar cantidades excesivas. Esta ocasión fue completamente diferente llame a State Farm y deje mis datos, no pense que se comunicarian muy pronto y sinceramente lo pense al contestar porque pense que seria una llamada muy larga pero mi sorpresa fue que Kelly atendió mi llamada realmente la quiero felicitar y recomendar porque me explico en detalle la póliza asi como los beneficios. Quede realmente en shock porque contesto todas mis preguntas y lo mejor de todo que me dio un mejor precio en comparación a mi póliza anterior con otra compañía. Gracias Kelly por tu profesionalismo."
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Nkanta Group

September 4, 2025

5  out of  5
rating by Nkanta Group
"We had such a positive experience with Kelly at Janet’s State Farm office. She helped Us with my small business insurance and made sure I had the right coverage for my needs. Very knowledgeable and supportive!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jenny Amaya

September 4, 2025

5  out of  5
rating by Jenny Amaya
"I really appreciated Kelly’s support at Janet’s office. She helped me set up my homeowners policy and patiently answered all my questions about coverage and deductibles. She made the process simple and stress-free."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ediltron Gomes

September 4, 2025

5  out of  5
rating by Ediltron Gomes
"Kelly did an amazing job helping me at Janet’s office. She explained the benefits of adding an umbrella policy to extend my coverage, and I left feeling confident that everything is protected."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Fellipe Gomes

September 4, 2025

5  out of  5
rating by Fellipe Gomes
"Big thanks to Kelly. She helped me review my life insurance options and guided me toward a plan that gives my family real peace of mind. Very professional and kind!"
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Grant Vreeland

September 3, 2025

1  out of  5
rating by Grant Vreeland
"Cancelled by policy and moved to All State. Couldnt get Eduardo or anyone else in Janet's office to return phone calls and emails. The reviews for this agency must be robo-reviews as the bare minimum professional standard of returning phone calls for existing clients is absent from how business is conducted."
We responded:
"Thank you for your feedback, Grant. This is not the experience I want our customers to have. I appreciate you bringing this to my attention. We will use your case to better train and improve. We hope to earn your business back but do understand your frustration. "
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Zel Streeter

August 26, 2025

5  out of  5
rating by Zel Streeter
"Samantha was very helpful with getting me a good price and very understanding with my situation and very informative she walked me through every step of the way …. 10/10 I would recommend anyone to get insurance here"
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Deanna Brown

July 25, 2025

5  out of  5
rating by Deanna Brown
"I was referred to Kelly at State Farm by a family member. I am a new customer. Kelly is an excellent representative! Throughout the whole process she was very professional, very knowledgeable of her business, and attentive to my needs and concerns. She went above and beyond to stay in communication with me as well as explaining things in detail pertaining to insurance policies. I highly recommend Kelly and this location. Thank you State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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B Wilkes

July 19, 2025

5  out of  5
rating by B Wilkes
"Great conversation with jake. Helped me obtain insurance same day within an hour, honest and open communication."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mohammad Durrani

June 26, 2025

5  out of  5
rating by Mohammad Durrani
"Great service, and Samantha was excellent in assisting my needs for car insurance. I was referred to Samantha and I am so happy with her work. Thank you so much ! I will be sending much more people her way."
We responded:
"Thank you for your 5-star review! I'm so glad that Samantha was able to help! We are here to serve!"
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Fanny Rivera

June 19, 2025

5  out of  5
rating by Fanny Rivera
"Samantha Henriquez is Great! She was very patient with me when providing me with quotes. Samantha has excellent customer service skills, I’m very happy with my outcome."
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Shardul Lokhande

June 19, 2025

5  out of  5
rating by Shardul Lokhande
"Thanks to Samantha for her quick response and helping with the auto insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roxana Puig

May 22, 2025

5  out of  5
rating by Roxana Puig
"Amazing service by Samantha Henriquez !!! She was very helpful and extremely professional and polite during our conversations. She replied to my inquiries in a timely manner and I was able to get a renters insurance that covered all my needs at a reasonable price. I am very satisfied with this service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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javier lopez

May 19, 2025

5  out of  5
rating by javier lopez
"I was shopping around for car insurance and I was recommended to Sammie. She was able to get me a good quote that saved me over a $100 from my previous insurance. It was a great experience from beginning to end. Would definitely recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zekeriya Sahin

May 12, 2025

5  out of  5
rating by Zekeriya Sahin
"Kelly was very helpful,excellent personality and customer service great job!"
We responded:
"Thank you for your 5-star review! We are happy to hear that Kelly helped you. We are honored to be your good neighbor!"
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Laura Jane

May 4, 2025

5  out of  5
rating by Laura Jane
"I recently sold our home and moved into an apartment in Weston. For the first time in decades, I needed renter's insurance. I'm so glad I called this agency. Esmerita Quintana has proven to be so knowledgeable and so helpful. Renter's insurance is a different animal from homeowner's, but she answered all my questions, made recommendations, and actually sent me quotes while we were on the phone. That was so helpful in discussing my options. If you're in the market for any kind of insurance - auto, homeowner's, and yes, rental - I highly recommend this office, and very specifically, Esmerita Quintana. I'm certainly grateful for all of her help as I navigate through this new chapter."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rafael Portorreal

May 2, 2025

5  out of  5
rating by Rafael Portorreal
"Kelly y Samantha fantastic and professionals"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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MLC

May 1, 2025

5  out of  5
rating by MLC
"I had a great experience working with Kelly Oquendo. She was super friendly, helpful, and easy to talk to. She took the time to explain everything clearly and made sure I understood my options. She made the process of adding to my auto policy smooth and stress-free. Whenever I had questions, (which were a lot 😳), or needed anything, she was quick to respond and always made me feel like a priority. I highly recommend Kelly at Janet Fernandez State Farm to anyone looking for a friendly, knowledgeable, and trustworthy agent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brigette Faedo

April 29, 2025

5  out of  5
rating by Brigette Faedo
"Tatianna at this office is a great asset. I was having issues with my app and all my cars being linked together and she was able to fix quickly. She was extremely helpful and efficient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Brigette Faedo

Brigette Faedo

April 29, 2025

5  out of  5
rating by Brigette Faedo
"I highly recommend Janet Fernandez State Farm Insurance Agency for all your insurance needs. Esmi has incredibly knowledgeable, is professional, and dedicated to providing outstanding service. She always takes the time to thoroughly explain my options and helped me find the best coverage that fit both my needs and budget. If you’re looking for an insurance agent who truly goes above and beyond, this is the one to call!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carlos Martinez

April 18, 2025

5  out of  5
rating by Carlos Martinez
"Me atendió Tatiana muy profesional y paciente para ayudarme en todo la recomiendo 100% a todas las personas que necesiten de su servicio"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sassi black

April 3, 2025

5  out of  5
rating by sassi black
"Christopher was very helpful and patient with me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth Alexander Beresford

April 2, 2025

5  out of  5
rating by Kenneth Alexander Beresford
"Kelly was very helpful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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beto rivero

March 26, 2025

5  out of  5
rating by beto rivero
"Me atendió Tatiana! Que excelente trato y servicio! Muy contento !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"